CBS

"Since 20018, CBS and ITQ have been working together very closely. We always get plenty of scope to discuss IT-related challenges with managers of various departments and, as a result, we have pretty much covered the entire VMware stack. Our contact with the CBS is always very pleasant and open, with short lines of communication. Being involved in the IT modification trajectories that the CBS want to realise right from the word go has been extremely motivational and energising. It allows us to assume the role of partner and advisor instead of just being suppliers. As many projects run simultaneously and we have been building up a considerable history and shared knowledge over the past five years, ITQ holds weekly account meetings during which all project managers, consultants and account managers give each other updates. This is how we maintain the proper focus and make sure that everyone is kept informed on the main activities throughout the various departments as much as possible. It also shortens the transfer time from the CBS as people are often already up to speed. In retrospect, it is extremely gratifying to see how services and processes within the CBS are now so much more efficient and improved and how much knowledge has been shared (from ITQ consultants to CBS engineers). I believe this is what real teamwork is all about, resulting in a great success of which both organisations can be proud."