A growing number of IT organizations are struggling with the management of their user profiles and application settings. As a result, the user experience is also suffering. Facing these challenges can be a daunting task for IT managers and IT administrators. What can be done to improve management of user profiles and user experience?

In this whitepaper, we will present a case study of how daily issues were reduced and user experience was improved for the IT organization of an international supplier of high-tech maintenance and support services, by implementing VMware User Environment (UEM).

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