Looking for a challenge in where you get the chance to participate in the expansion of the company and significantly influence its further development as an end-to-end service provider? Then we have the right job for you! We are seeking for an experienced and dedicated Senior Account Manager to join our team at ITQ. You will be responsible for managing relationships with key clients and ensuring their satisfaction with our products and services, as well as identifying and pursuing new sales opportunities to grow the business.
ITQ is thé end-to-end IT solution provider and VMware specialist. Whether it's building new IT platforms, supporting customers 24/7 or solving customer IT challenges by managing all infrastructure; at ITQ we strive for our customers' success! This is where you come in: in addition to our current customers, you are constantly working on expanding the customer base to ensure that we can support even more customers.
To achieve our goals, we help each other, work hard and have fun together. We are looking for someone who fits in perfectly. Therefore we are looking for a real team player with excellent social, commercial and organizational skills.
Responsibilities
- Act as the primary point of contact for a portfolio of key accounts;
- Develop and implement strategies to grow and retain these accounts;
- Identify and pursue new sales opportunities to expand the business;
- Work closely with clients to understand their needs and requirements, and provide solutions to meet those needs;
- Collaborate with internal teams to ensure that clients receive the highest level of service and support;
- Monitor and analyze key performance metrics to identify trends and opportunities for improvement;
- Manage the entire account life cycle, from onboarding to renewal.
