Looking for a challenge in where you get the chance to participate in the expansion of the company and significantly influence its further development as an end-to-end service provider? Then we have the right job for you! We are seeking for an experienced and dedicated Senior Account Manager to join our team at ITQ. You will be responsible for managing relationships with key clients and ensuring their satisfaction with our products and services, as well as identifying and pursuing new sales opportunities to grow the business.

ITQ is thé end-to-end IT solution provider and VMware specialist. Whether it's building new IT platforms, supporting customers 24/7 or solving customer IT challenges by managing all infrastructure; at ITQ we strive for our customers' success! This is where you come in: in addition to our current customers, you are constantly working on expanding the customer base to ensure that we can support even more customers.

To achieve our goals, we help each other, work hard and have fun together. We are looking for someone who fits in perfectly. Therefore we are looking for a real team player with excellent social, commercial and organizational skills.

Responsibilities

  • Act as the primary point of contact for a portfolio of key accounts;
  • Develop and implement strategies to grow and retain these accounts;
  • Identify and pursue new sales opportunities to expand the business;
  • Work closely with clients to understand their needs and requirements, and provide solutions to meet those needs;
  • Collaborate with internal teams to ensure that clients receive the highest level of service and support;
  • Monitor and analyze key performance metrics to identify trends and opportunities for improvement;
  • Manage the entire account life cycle, from onboarding to renewal.

Are you ready to play Champions League IT?

Required skills

  • 5+ years of experience in account management or a related field;
  • Demonstrated success in managing and growing (key) accounts and generating new business;
  • Strong communication and interpersonal skills;
  • Ability to build and maintain relationships with clients at all levels;
  • Proven ability to analyze and interpret data to inform decision-making;
  • Experience with CRM systems and Microsoft Office.
People love working at ITQ

We offer awesome perks

  • Attractive salary package
  • Possibility to work from home
  • Annual budget for personal training and certification
  • Drive your own development and build a thriving career
  • Great network of renowned experts
  • You are part of the ITQ Family and enjoy the real #ITQlife
  • Your own Avatar!

Meet your future colleague

We like to think the proof is in the pudding and invite you to get in touch with a future colleague. Ask them about their experiences and what they think about working at ITQ.

Sjoerd Account Manager
Interested in this position?

Apply now

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#1 Introduction

We’ll arrange meetings so you and our experts can get to know each other better. You’ll speak with the head of department, an ITQ founder, the HR department, and someone from your team. We’ve learned that Microsoft Teams or Zoom is great for all this, but real-life meetings are even better. We’ll happily discuss all this with you during the introduction.

#2 Employment terms

If both you and we are fully convinced—following our introductory meetings—that we can work together successfully, we’ll get in touch to discuss employment terms. It’s important for us to agree everything before you get started. We’ll go through our proposal with you and make sure everything is clear.

#3 Contract signing

Signing your contract after agreeing employment terms is always an exciting moment. We’ve fully digitized this process—someone from HR will contact you to explain it, so you know exactly what to do every step of the way. This has the great advantage that we can act quickly once everything has been agreed, with digital documentation for added security.

#4 Onboarding

Then it’s time to welcome you into the ITQ family. Onboarding at ITQ consists of various stages, and actually starts in the Introduction—getting to know each other during the recruitment stage. We stay in regular contact after you’ve signed the contract but not started yet, and try to answer any questions as best as we can. Then there’s an induction program ready for you in your first working week, to help you get to know ITQ and your new colleagues.

Introduction
#1
Employment terms
#2
Contract signing
#3
Onboarding
#4